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Automation ROI

Model one repeatable process. Include the work that remains with people and identify exactly which spend could fall.

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Your inputs

Illustrative inputs
Use the same currency for all amounts.
Observed or expected recurring volume.
Human handling that still happens on each item.
Applied to every item in this model.
Additional to routine handling and review.
Keep at 0 unless payroll, overtime or contractor spend would actually fall.
Include hosting, software and ongoing support.

REVIEW THE ASSUMPTIONS

Capacity freed and cash benefit are separate.

Net human time freed / month
19 hours
Review + exception overhead / month
11 hours
Value of that capacity
$665.00
Modeled avoided labor cash / month
$0.00
Net recurring cash benefit / month
-$120.00
Simple implementation payback
No positive cash payback
  • No labor cash saving is assumed. Freed time may provide capacity without reducing payroll or contractor spend.
  • There is no positive recurring cash benefit in these inputs, so a payback period is not calculated.
  • Extra exception minutes are additional to routine handling and the review applied to every item. Negative capacity value is additional time, not an assumed cash expense.

The formula

Net hours = monthly items × (current minutes − routine minutes − review minutes − exception % ÷ 100 × extra exception minutes) ÷ 60. Net cash = positive capacity value × cash realization % ÷ 100 + other cash savings − monthly costs. Payback = build cost ÷ positive net monthly cash.

How to evaluate automation ROI and payback

Example PNGIllustrative inputs. 19 hours of capacity freed is not a cash saving.